Victim of their own success? They do a good job, a great job even. The work provided keeping our three Toyota vehicles in top shape has been great over the last 9 years I have been going to them. I first started going there when we moved here and one of our cars had a service light come on as I was driving by on the highway, Scott and Beth said "bring it on over, we'll take a look right now". It was a simple thing but it typified how responsive they could be to a customer in need, and the emphasis on customer service that they have had. In general I have been able to get in to get service within a week or two of when I call. In the last year it has gotten increasingly difficult to get an appointment to have routine or more emergent services done. The "first available" appointment has never been less than a month from when I call, and often times it is up to two months out. Am I unlucky? perhapse.
I have been meaning to write a review for this shop for over a year. I had a weird hesitation when accelerating in my ‘96 4-Runner, which I had taken to another Toyota specialist that couldn’t figure out the issue. I brought it to Toy and they figured out it was a sensor that was misfiring and fixed it. Done! They have earned my confidence in their technical know-how and their staff are always incredibly professional and knowledgeable. They are not the least expensive shop, but they do top quality work in a timely fashion. They are my go-to shop now and will be servicing all my vehicles from here on out. Best shop around in my opinion.
Their honest here. If it's worth fixing they will. At a fair price. If it's not worth fixing they'll tell you before any work is done. !! 👍 Definitely would go there again! Thanks Kyle
So pleased to have Toyota specialists so close by. They've always been honest and forthright, and are way better than taking your vehicle to the dealership. Their techs are Toyota certified and their prices are fair. Highly recommend!
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